Get Help
Aspen Publishers prides itself on outstanding customer service. We are happy to answer your questions or address your concerns.
Email us at legaledu@wolterskluwer.com
Call us at (800) 950-5259 Monday-Friday 9am-6pm EST
International customers, call (617) 349-2935 Monday-Friday 9am-6pm EST
Frequently Asked Questions
How do I search for Aspen titles in the (bookstore, student, professor) area of the website?What are the search options for the Aspen product search?
When performing a keyword search, why isn't the keyword in all of the Aspen publications the search returned?
How do I contact Aspen for questions or comments?
Who can I call for Aspen product information, or to place an order by telephone?
Who do I contact about Aspen products such as textbooks, reference titles or study aids that are sold in bookstores?
How do I contact Aspen for Technical Support?
Where do I return an Aspen publication?
What is the Aspen mailing address to place an order?
I am a professor. How do I order a complimentary desk copy of an Aspen publication?
How do I set up an account with Aspen Publishers?
How do I check the status of my Aspen order?
How Do I cancel my Aspen order?
How do I search for Aspen titles in the (bookstore, student, professor) area of the website?
You can search by Author, Title, ISBN number or Keyword with the "Find a book" tool in the upper left part of the page.
What are the search options for the Aspen product search?
You can search by Author, Title, ISBN number or Keyword.
When performing a keyword search, why isn't the keyword in all of the Aspen publications the search returned?
The search returned all publications that had the keyword in the title, product description, or author information tied to those titles. Keyword spelling must also be an exact match.
How do I contact Aspen for questions or comments?
Phone: (800) 950-5259 Monday through Friday 9am - 6pm EST
Int'l customers: call (617) 349-2935
e-mail: legaledu@wolterskluwer.com
Who can I call for Aspen product information, or to place an order by telephone?
Phone: (800) 950-5259 Monday through Friday 9am - 6pm EST
International customers: call (617) 349-2935
Fax: (617) 349-1692
Who do I contact about Aspen products such as textbooks, reference titles or study aids that are sold in bookstores?
Phone: (800) 950-5259 Monday through Friday 9am - 6pm EST
International customers: call (617) 349-2935
Fax: (617) 349-1692
e-mail: legaledu@wolterskluwer.com
How do I contact Aspen for Technical Support?
Speak with a product specialist at
Telephone is 877-471-5632
International is 1-479-471-5581
Email is supportservices@loislaw.com
Where do I return an Aspen publication?
Aspen Publishers
Returns Department
7201 McKinney Circle
Frederick, MD 21704-8356
What is the Aspen mailing address to place an order?
Aspen Publishers
Order Entry
7201 McKinney Circle
Frederick, MD 21704
Phone: (800) 317-3113
Fax: (800) 561-4845
e-mail: order.entry@aspenpublishers.com
I am a professor. How do I order a complimentary desk copy of an Aspen publication?
Visit the Order Complimentary Copy page or Int'l customers: call (617) 349-2935
e-mail: legaledu@wolterskluwer.com
How do I set up an account with Aspen Publishers?
Aspen Publishers
Customer Care
7201 McKinney Circle
Frederick, MD 21704
Phone: (800) 317-3113
Fax: (800) 561-4845
How do I check the status of my Aspen order?
Phone: (800) 317-3113
Fax: (800) 561-4845
e-mail: order.entry@aspenpublishers.com
How Do I cancel my Aspen order?
Phone: (800) 317-3113
Fax: (800) 561-4845
e-mail: order.entry@aspenpublishers.com
