- Collection of Personal Information from Site Visitors
- Use of Personal Data Collected
- Disclosure of Personal Data to Third Parties
- Security Measures
- Opt-Out Right
- Access to and Ability to Correct Personal Data
- Wolters Kluwer's Right to Contact User
- How to Contact Wolters Kluwer
1. Collection of Personal Information from Site Visitors
Wolters Kluwer may collect and/or track (1) the home server domain names, email addresses, type of client computer, and type of Web browser of visitors to Wolters Kluwer's website, (2) the e-mail addresses of visitors that communicate with Wolters Kluwer via e-mail, (3) information knowingly provided by the visitor in online forms, registration forms, surveys, and contest entries (including demographic and personal profile data), and (4) aggregate and user-specific information on which pages visitors access.
Wolters Kluwer may place Internet "cookies" on visitors' hard drives. Internet cookies may save data about individual visitors, such as the visitor's name, password, user-name, shopping cart, screen preferences, the pages of a site viewed by the visitor, and the advertisements viewed or clicked by the visitor. When the visitor revisits Wolters Kluwer companies' sites, the sites may recognize the visitor by the Internet cookie and customize the visitor's experience accordingly. Visitors may not decline or disable Internet cookies while visiting Wolters Kluwer's Web sites, as the sites may not function properly.
Visitors have the right to delete the Internet cookies placed on the visitors' hard drives at any time. Doing so will erase the data about the individual visitor such that when the visitor revisits Wolters Kluwer companies' sites (in a new session), the sites will not recognize the visitor.
When a visitor performs a search within Wolters Kluwer's website, Wolters Kluwer may record information identifying the visitor or linking the visitor to the search performed. Wolters Kluwer may also record limited information for every search request and uses that information only to solve technical problems with the service and to calculate overall usage statistics.
2. Use of Personal Data Collected
Personal data collected by Wolters Kluwer may be used by Wolters Kluwer companies for editorial and feedback purposes, for marketing and promotional purposes, for a statistical analysis of users' behavior, for product development, for content improvement, to inform advertisers as to how many visitors have seen or clicked on their advertisements, or to customize the content and layout of Wolters Kluwer's website. Aggregate data on visitors' home servers may be used for internal purposes or provided to third parties, such as advertisers. Individually identifying information, such as names, postal and email addresses, phone numbers, and other personal information which visitors voluntarily provide to Wolters Kluwer may be added to Wolters Kluwer's databases and used for future calls and mailings regarding site updates, new products and services, upcoming events, and status of orders placed online.
Wolters Kluwer Law & Business sometimes collects non-identifiable
information from visits to our websites to help us provide better customer
service. For example, we keep track of the domains from which people visit, and
we also measure visitor activity on Wolters Kluwer websites, but we do so in
ways that keep the information non-identifiable. This information is sometimes
known as "clickstream data." Wolters Kluwer Law & Business or others on
Wolters Kluwer Law & Business behalf may use this data to analyze trends
and statistics in order to help us provide better customer service.
Also, when we collect personal data from you in a transaction, we may extract
some information about that transaction in an non-identifiable format and
combine it with other non-identifiable information such as clickstream data.
This information is used and analyzed only at an aggregate level to help us
understand trends and patterns. This information is not reviewed at an
individual level. If you do not want your transaction details used in this
manner you can disable your cookies.
3. Disclosure of Personal Data to Third Parties
Wolters Kluwer does not sell, rent, share or intentionally make publicly available any individually identifying information. Wolters Kluwer may disclose to third parties only information in aggregate form, that is publicly available, and/or that is knowingly and voluntarily disclosed by visitors. If there are advertisements on Wolters Kluwer's website, the advertiser(s) may be electronically notified when visitors view or click on its advertisements.
4. Security Measures
Wolters Kluwer has implemented numerous security features to prevent the unauthorized release of or access to personal information. In particular, when a visitor places an order on this site (if any) or accesses his or her account information (if any), Wolters Kluwer offers the visitor the ability to use a secure server. The secure server encrypts all information a visitor inputs before it is sent to Wolters Kluwer, and is also used to securely store personal information. Please be advised, however, that while Wolters Kluwer has endeavored to create a secure and reliable site for visitors, the confidentiality of any communication or material transmitted to/from Wolters Kluwer via this site or email cannot be guaranteed. Accordingly, Wolters Kluwer is not responsible for the security of information transmitted via the Internet.
5. Opt-Out Right
Visitors may opt out of having their personal information collected by Wolters Kluwer, used by Wolters Kluwer for secondary purposes, disclosed to third parties, or used by Wolters Kluwer or third parties to send promotional correspondences to the visitor, by contacting Wolters Kluwer via postal mail, email, or telephone at the addresses below, or by unchecking the appropriate box while the visitor accesses his or her account information.
6. Access to and Ability to Correct Personal Data
Upon request via postal mail, email, or phone, Wolters Kluwer will provide to visitors a summary of any personal information retained by Wolters Kluwer regarding the visitor. Visitors may modify, correct, change or update their personal record or cause their personal record to be removed from Wolters Kluwer's database. Wolters Kluwer will only send personal records to the e-mail address on file for the visitor name associated with it.
7. Wolters Kluwer's Right to Contact User
9. How to Contact Wolters Kluwer
Wolters Kluwer can be contacted:
by mail at:
Wolters Kluwer Law & Business
76 Ninth Avenue, 7th Floor
New York, NY 10011
United States of America
by phone at +1 212-771-0600
by email at ASPEN-CustomerService@wolterskluwer.com